Vegas Plus Casino
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Vegas Plus Casino

We provide casino games, promotions and account services subject to territorial eligibility. We do not accept players from the United Kingdom of Great Britain and Northern Ireland, and we may change our restricted-country list at our discretion.

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Explore our withdrawal rules, welcome package, payment methods, account verification and support.

Our company and territorial restrictions

Our casino service is owned and operated by a company registered in accordance with Curacao law. You must be 18 years or older to use our service.

Our withdrawal rules

Methods and routing

We cannot pay withdrawals to a credit or debit card, and available methods depend on your country of residence and appear under Banking after you select your country. We route withdrawals through your last selected payment option. A crypto deposit is withdrawn by crypto, a card deposit by wire transfer, and a voucher deposit by wire or crypto. Some countries permit withdrawals only to a crypto wallet, and our support team can answer method questions before you deposit. We may add, remove or ask you to change a method.

Our minimum withdrawal is £100 for bank transfers and alternative methods. You can withdraw with an alternative method only after making at least one deposit with that same method, and Bitcoin is the only exception to this rule.

Limits and balances

Our current winnings withdrawal limit is £1,500 per calendar week except £500 for Bronze and Chrome, and may be lower depending on account activity, with up to 4 free withdrawals per calendar month and a £60 charge for each additional transaction, and deposit or withdrawal limits cannot be altered while a withdrawal is pending.

If your lifetime deposits are £500 or less, our maximum withdrawal is ten times the deposit that produced the winnings minus applicable fees, and the 10× rule still applies to winnings produced before lifetime deposits reach £500 even if your total deposits exceed that amount before withdrawal. Once you initiate a withdrawal for the maximum allowable amount, we void and remove the remaining non-withdrawable balance because it cannot generate additional winnings.

Processing and review

Except where withdrawal restrictions apply, we process a request within one business day once payments are approved, all documents have been sent and the requirements in Account verification are met. Our Finance Department can take up to 2 business days to approve a withdrawal request, after which the bank may take 3–5 business days to process a transfer depending on its location. Our public payment methods table shows a processing time of 24 hours and a minimum of 100 GBP for each displayed withdrawal-method row.

Our withdrawal requests may be subject to audit before processing, with bonuses or winnings reclaimable if a request fails an audit and funds potentially withheld temporarily while we investigate legal or regulatory obligations. We check deposit-balance withdrawals for AML compliance and may refuse them if money laundering or terrorism financing is suspected. You can cancel a withdrawal through My Account, then Withdrawal.

For a processor-fee refund request, email us a readable and visible bank statement showing your full name and address, the processor's name and the fee amount, with Bitcoin deposit and withdrawal fees potentially non-refundable and third-party processor fees remaining your liability.

Our welcome package

Our £2,250 Welcome Package offers a first-deposit bonus of 125% up to £750 with free spins, a second-deposit bonus of 200% up to £500 and a third-deposit bonus of 100% up to £1,000.

We grant first-deposit free spins after you make your first deposit and your account has been verified.

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Bonus balances and cashout conditions

Claiming and eligibility

You must claim our bonus before depositing because it is not retroactive, although an unexpired bonus can apply to your next deposit. Our casino bonuses are valid for 7 days after claiming, and we remove the current bonus balance if the associated playthrough is not completed within that period.

Our bonus activates when you click Claim Bonus, and claiming another active bonus deletes and replaces the previous bonus and resets its balance to zero, as well as its wagering progress for welcome, birthday or special bonus replacements.

Our promotions are limited to one account per person, family, household address, email address, credit card number and shared IP environment, with additional once-per-household telephone-number and payment-method restrictions.

Playing with bonus funds

We use your cash money balance first and start using Bonus Money only when cash is depleted, so bonus wagering has not started while a cash balance remains. After wagering is complete, we automatically transfer withdrawable winnings from the bonus money balance to the cash money balance.

Withdrawal of bonus money received and bonus money from free spins requires wagering 60 times the bonus amount first. Withdrawal of winnings from free spins or other bonus money received before your first deposit requires wagering 150 times the bonus amount first. For both requirements, table games, video poker games and keno do not count towards wagering.

Our Free Spins bonuses have the validity period specified at the time of bonus notification, and we set their game choice and pay lines. By asking for a withdrawal, you give up all the Bonus Money balance in your account.

Bonus cashout caps

Our bonus cashout caps depend on your status when the bonus was issued. Non-VIP, Bronze and Chrome players can withdraw up to five times the bonus received, Silver, Gold and Platinum players up to ten times, and Diamond and Red Diamond players up to fifteen times. We deduct and remove the original bonus and automatically void and remove winnings above the applicable cap.

For players who have never deposited, our No Deposit Bonus cashout limit is £100 regardless of later deposits or lifetime deposits, and we void any remaining non-withdrawable balance because it cannot generate further winnings. To withdraw the £100, you must make at least one £15 deposit solely to activate withdrawal, which cannot be wagered and is removed after processing, and failure to make it within 7 days after reaching the maximum withdrawal amount removes your current balance.

VIP rewards and other promotions

Daily VIP rewards

When our limited-time daily VIP rewards are running, eligible VIP players can receive a wager-free reward when their account balance drops to £10 or less. We calculate the reward from total deposits made the previous day, and it remains valid for 24 hours. The amounts depend on the deposit band and VIP tier.

Previous-day deposits Bronze, Chrome, Silver Gold, Platinum, Diamond, Red Diamond
£100–£199 £10 £15
£200–£499 £20 £30
£500–£999 £50 £75
£1,000–£2,999 £100 £150
£3,000–£4,999 £300 £450
£5,000 or more £500 £750

Free spins and Cashback

Our players ranking VIP Chrome and higher receive frequent free spins to try newly added games. Eligible members may also receive Cashback. Its amount depends on VIP status, win and loss history and previous bonuses.

Cashback eligibility requires total bonus chips received not to exceed 20% of historic betting results, meaning losses minus winnings. Daily Cashback also requires agreement to receive bonuses, a login within the last three months, no previous ban and non-test-user status. We apply additional account-activity checks.

Our credited Cashback caps are £25 for Bronze, Chrome or Silver, £50 for Gold or Platinum, £75 for Diamond and £100 for Red Diamond. Eligible Cashback appears under Available Bonuses in My Account. Once claimed, we credit it to Bonus Money, subject to bonus withdrawal restrictions. You can claim it no more than once in a 24-hour period, and we process no more than 4 Cashback claims per calendar month.

Deposits and payment methods

Available funding methods

Our general payment offering includes VISA, MasterCard, NETELLER and Skrill, with availability depending on country rather than applying universally. We accept payments with Bitcoin, subject to territorial eligibility and available payment options. We do not accept cash from players and receive funds only through credit or debit cards or integrated payment providers, with deposit limits set by us from time to time and transfers between accounts forbidden.

Our deposit options offer instant processing with ranges of 20–1,000 GBP, 20–2,000 GBP or 20–500 GBP, depending on the method.

Card documents and deposit conditions

Our payment terms require a method belonging to you and carrying your name, and third-party card authorisation requires the Third-Party Credit Card Authorization and Consent form from Documents, printed, completed by hand, photographed and uploaded with the cardholder's ID card or passport.

We require pictures of every payment card used in the past 9 months, or a bank document confirming that a former card is no longer held and showing its first 4 and last 4 digits. See Account verification for the verification requirements.

Under anti-money-laundering rules, your first deposit must be fully played.

Account verification

Identity and address

For an active account, we require photo ID showing front and back and proof of address, accepting an ID card or passport and a water, electricity, gas, internet or landline bill, bank statement, tax declaration or city-hall residence certificate, with additional screenshots, selfies or payment-card pictures potentially required later.

Our utility-bill proof must show your full name, address and date and be no older than 3 months, with .jpeg or .pdf uploads, electronic bills or photographs of printed documents accepted, all borders visible and scans or photocopies not permitted.

For another person's address bill, we require their dated authorisation letter with their full name, email, phone number and signature, a declaration that you live at the exact address on the bill and a copy of their ID card or passport.

Submission and review

We may first try electronic verification and, if we do not or cannot complete it, request documentary proof within 72 hours of our request, including photographic ID, recent address or bank evidence, a partially covered payment card or other documents needed for identification and validation.

After logging in, you can submit identification documents through My Account, then Documents, then Add. After your last document is uploaded, our Finance Department takes up to 4 business days to check and approve the documents, after which your account is fully verified. Until identity, card-detail and age verification is complete, you cannot open or use your account or withdraw winnings. Deposits or withdrawals may be blocked until we have finished the verification process.

Games and live play

Featured games

Here are some of the titles featured on our site.

  • Knights vs Barbarians
    Knights vs Barbarians
  • 4 Clover Pots: Hold and Win
    4 Clover Pots: Hold and Win
  • Wild Cash x9990
    Wild Cash x9990BGaming
  • Aztec Clusters
    Aztec ClustersBGaming
  • Merge Up
    Merge UpBGaming
  • Lady Wolf Moon Megaways
    Lady Wolf Moon MegawaysBGaming
  • Zeus vs Hades - God of War
    Zeus vs Hades - God of WarPragmatic Play
  • Gold of Minos
    Gold of MinosBGaming
  • Elvis Frog TRUEWAYS
    Elvis Frog TRUEWAYSBGaming
  • Sweet Rush Megaways
    Sweet Rush MegawaysBGaming
  • Dragon Queen Megaways
    Dragon Queen MegawaysBGaming
  • Golden Pride
    Golden PrideBGaming

Finding a game

We group games under Slots, Arcade, Table and Live, alongside themed browsing categories. In All Games you can search by game name, choose a provider and sort by alphabetical order, payout, popularity, volatility or publication order.

Live games and payout information

Our listed live providers are Ezugi, Lucky Streak and Pragmatic Play Live. Individual game providers define payout rates rather than us, and you can view that information on the right-hand side of the screen when a game first opens.

Mobile access

Our casino is accessible from iOS or Android mobile devices without downloading apps or add-ons.

Responsible gambling and personal limits

We recommend choosing a personal deposit budget you can afford according to your financial situation and playing only with entertainment money. We recommend that you set yourself a time limit, keep it and balance gambling with other hobbies. We recommend taking breaks when you get tired or cannot concentrate anymore.

We link to Self-Exclusion and Responsible Gambling information. We also link to a self-test for gambling problems and additional safer-gambling information from GambleAware resources.

Contact our support team

You can contact our Support team via Live Chat or email at [email protected]. Our customer service professionals are available for assistance 24/7 with questions or enquiries. We provide help in English.

For a lost bet or balance, wait briefly and log in again, then email our support team if it is not restored with the game, provider, issue date and time, session number from game history, event description and a clear screenshot.

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